1. What Are Cookies
Cookies are small text files that a website stores in your browser. They are used to remember your preferences, ensure the functionality of the site, and analyze traffic.
The use of cookies is governed by Directive 2002/58/EC on privacy and electronic communications (ePrivacy Directive), transposed into Slovak law by Act No. 452/2021 Coll. on Electronic Communications. Necessary cookies are stored under the strictly necessary cookie exemption (Art. 5(3) of the ePrivacy Directive). Analytics cookies require your prior consent.
2. Cookies We Use
Necessary Cookies
These cookies are essential for the website to function. They cannot be disabled.
| Name | Purpose | Expiration |
|---|---|---|
| nearhelp_session | Login and session identification | 2 hours |
| XSRF-TOKEN | Protection against CSRF attacks | 2 hours |
| cookie_consent | Remembering your cookie preferences | 1 year |
| remember_web_* | Persistent login (if you choose "remember me") | 30 days |
Analytics Cookies
These help us understand how visitors use the site. They are activated only with your consent.
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _ga | Distinguishing unique visitors | 2 years | |
| _ga_* | Maintaining session state | 2 years | |
| _gid | Distinguishing visitors (short-term) | 24 hours |
For more information about how Google processes data, please refer to the Google Privacy Policy. To opt out of Google Analytics, you can also use the Google Analytics Opt-out Browser Add-on.
3. Google Consent Mode v2
We use Google Consent Mode v2, which ensures that Google services (Analytics) respect your cookie settings. If you decline analytics cookies, Google Analytics will operate in a restricted mode without collecting personal data.
4. Local Storage and Service Worker
In addition to cookies, we also use Local Storage technology to store:
- cookie_consent – your cookie preferences
- pwa-install-dismissed – whether you dismissed the PWA install prompt
The Service Worker caches static files (CSS, JS, fonts) for faster loading and offline support. It does not collect any personal data.
5. How to Manage Cookies
You can change your cookie preferences:
- By clicking the "Cookie settings" button in the page footer
- In your browser settings (blocking, deleting cookies)
In accordance with Art. 7(3) GDPR, withdrawing consent is as easy as giving it. You can change your cookie preferences at any time by clicking the "Cookie Settings" button in the page footer.
Blocking necessary cookies in your browser may cause some features of the site to not work properly (e.g., login).
6. Consent Logging
We record your cookie decisions for the purpose of demonstrating consent in accordance with Art. 7(1) GDPR.
7. Privacy Policy
For more information about how we process your personal data, please refer to our Privacy Policy.
8. Contact
If you have any questions about cookies, please contact us at support@nearhelp.eu.